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In Conversation | How TVH Built a Transformation Office That Delivers Value

What does successful transformation look like once the programmes are underway?

In this recorded conversation, Robbie Adams, Director at Lancia Consult, speaks with Antonello Scarano, Director of the Transformation Office at TVH, about how the organisation has evolved its approach to transformation.

Reflecting on the journey so far, Antonello shares how a stronger focus on evidence, business ownership and coordinated delivery has helped build confidence in the decisions being made, while reinforcing that lasting value can only be realised when transformation is owned by the business itself.

Building Confidence Through Evidence

Transformation is rarely a straight line.

In this clip, Antonello reflects on how TVH has built confidence in its transformation journey by making decisions based on evidence, data and organisational insight, rather than assumptions.

He also explains why the role of the Transformation Office is not to own every initiative, but to provide the coordination, structure and visibility that enables business functions to take ownership of change and realise value.

What You'll Learn in the Full Conversation

The full discussion explores how transformation has evolved within a global organisation, covering topics including:

  • How the role of the Transformation Office has matured over time.
  • Why evidence-based decision-making leads to greater confidence in transformation.
  • The importance of business ownership and executive sponsorship in delivering value.
  • How governance, coordination and orchestration support successful delivery.
  • Why data and organisational insight are essential foundations for future transformation and AI adoption.
  • Practical lessons learned from leading transformation across a complex global business.

Rather than presenting a theoretical framework, the conversation offers an honest reflection on the realities of delivering transformation and the organisational capabilities needed to sustain it.

Access the Full Conversation

If your organisation is navigating complex transformation, this discussion provides practical insights into how governance, business ownership and evidence-led decision-making can help build confidence and deliver meaningful business outcomes.

Watch the full conversation here

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