Training troubles? 7 steps to ensure your team training lands

New technology in your business can be exciting! Change is our constant, and with the speed of new technology comes the need to keep your team on the same path! 

As consultants, we see multiple hurdles to successfully adopting new technologies, one of which is in the training itself!   

Employees are often not fussed about the new technology—they're happy with how things are going and don't want to change. Consider being mindful of these things to help your teams feel less resistant to change.  

• Do you have relevant and enough training planned for your teams? 
• Are your teams aware, in advance, when the training is and what it will cover? 
• Have you highlighted and communicated why this training matters to them? 
• Do your team members feel supported during the training period? 

How do you make your training relevant? We want to ensure engagement and effective learning for everyone! 

1. Take time to understand:
Take the time to understand your team's needs, roles, and current skill levels. Think! Conduct surveys, interviews, or focus groups to gather insights, specific needs, and how your team responds to training styles.  

2. Customise:
Customise content to align with different roles. Focus on how the new technology will directly impact each team member's job and address their unique pain points. 

3. Communicate:
Communicate the training and technology's benefits. Show them how the technology reduces their existing pain points and helps, rather than hinders, their jobs. 

4. Contextualise the training:
Provide real-world examples and contextualise the training. Relate the training to your team's existing processes, tools and other systems. Draw parallels between the new technology and familiar concepts to help them embed the learning into their daily workflow.  

5. Foster collaboration:
Foster a collaborative learning environment. You want your team to feel ownership over their learning. Gone are the days of "tell, tell, tell." Many people learn through experience and peer-to-peer sharing. Encourage your team to share insights, ask questions, and learn from each other. 

6. Provide support and flexibility:
Not everyone learns the same way – some people respond well to self-paced online modules, instructor-led sessions, workshop-styled learning, or hands-on learning behaviour.  

7. Define objectives:
We all like to know where we're going and how we're going to get there. Establish measurable learning goals for skill acquisition and proficiency levels. Track progress to ensure team members learn and apply new technology skills effectively. 

Do you need help overcoming the hurdles to successfully adopting new technologies? Get in touch at hello@lanciaconsult.com

Want to check out our "Change Hub", a free collection of resources to help you manage the challenges to business change? You can find it here.