Global CRM Platform Deployment

Leading Pharmaceutical

  • CHALLENGE

    With growing pressure to streamline the global back-office functions for their field force, our client set the objective of deploying a single core platform and mobile technologies to better support their medical representatives.

  • EXECUTION

    LanciaConsult fully programme managed the successful on-time deployment of our client’s new Veeva Vault Content Management platform across multiple markets worldwide.

  • OUTCOME

    The solution was deployed on-time to 75 countries and 50,000 employees in just 6 months - delivering a centralised service that streamlined the reporting and availability of accurate medical information.

Our team’s significant experience of managing global rollouts was invaluable in helping make a success of this project.— Isabella Jeng, Managing Director